Frontline Managers have a significant role in the leadership in their organisation. In increasingly competitive and fast changing times Frontline Managers have a major responsibility to ensure that teams deliver quality services and products. This qualification is to develop, through learning and practical workplace practice, recognised competencies for frontline and other managers. The Diploma of Management BSB51107 Program covers 8 units of management competency in areas such as managing work priorities, people management, promoting team effectiveness, developing operational plans, customer service management, developing and ensuring work safety practices, continuous improvement and workplace learning.
| Core Unit | BSBFIM501A | Manage budgets and financial plans |
| Core Unit | BSBMGT502B | Manage People Performance |
| Core Unit | BSBOHS509A | Ensure a Safe Workplace |
| Core Unit | BSBLED501A | Develop a workplace learning environment |
| Core Unit | BSBWOR502A | Ensure team effectiveness |
| Elective Unit | BSBCUS501A | Manage quality customer service |
| Elective Unit | BSBHRM402A | Recruit, Select & Induct Staff |
| Elective Unit | BSBMGT516A | Facilitate continuous improvement |
Length of Course 52 Weeks - $7,880.00
Including 8 Weeks term Breaks
