You will gain the knowledge and to work as a salon manager with ability to provide and manage quality customer service and leadership to salon teams. The salon manger at this level may focus on building the business, developing and implementing marketing activities and ensuring all occupational health and safety requirements are maintained.
Unit Code: DH01
Unit Description: Lead and Manage a Successful Team
Unit Duration: 39 weeks (1 day per week) – 9:00am to 4:45pm
| In this unit you will learn about the culture of the salon. You will analyse the communication strategies required, and the safety and hygienic practices to lead a successful team. |
Unit Code: DH02
Unit Description: Managing Diverse Services
Unit Duration: 36 weeks (1 day per week) – 9:00am to 4:45pm
| This unit includes an in-depth analysis of the various services offered by salons, including professional consultation, make-up services and retail expectations. You will learn to identify management types and associated skills required to manage this diversity. |
Unit Code: DH03
Unit Description: Promoting a Hairdressing Business
Unit Duration: 36 weeks (1 day per week) – 9:00am to 4:45pm
| In this unit you will research a variety of strategies for promoting a Hairdressing business. You will have an in-depth look at the current popular services of colour and texture to perform some promotions. Promoting a small business, such as a salon involves ‘thinking outside the square’. |
Unit Code: DH04
Unit Description: Managing People
Unit Duration: 36 weeks (1 day per week) – 9:00am to 4:45pm
| Building on `Lead and Manage a Successful Team’ (DB01), you will research management theories and determine appropriate styles of management for salons. You will, again, look at the services offered to be able to understand the requirements of clients, and the staff in the salon, in an effort to determine appropriate management styles which are not in isolation to the culture of the business. |
Unit Code: DH05
Unit Description: Managing Salon Services & Operations
Unit Duration: 21 weeks (2 days per week) – 9:00am to 4:45pm
| This unit looks at the expectations of the clients and the staff to be able to successfully manage the service and operations of the salon. You will determine stock and operational requirements by analysing the level of service in a variety of areas of operation. |
Unit Code: DH06
Unit Description: Marketing I – The Point of Difference
Unit Duration: 27 weeks (1 day per week) – 9:00am to 4:45pm
| By studying the creative aspects of Hairdressing as well as marketing theories and practices, you will be able to determine points of difference to other small businesses. With this understanding of the marketing needs of the business you will be well on the way to developing a marketing plan that improves business on a reasonable budget. |
Unit Code: DH07
Unit Description: Quality for All Stakeholders
Unit Duration: 26 weeks (1 day per week) – 9:00am to 4:45pm
| In this unit you will identify all stakeholders and define quality for each group. You will identify ways of delivering continuous improvement to all stakeholders by develop tools and monitoring strategies. Measurement and documentation of continuous improvement is also included. |
Unit Code: DH08
Unit Description: Marketing II – Interpreting Your Market
Unit Duration: 25 weeks (1 day per week) – 9:00am to 4:45pm
| In this unit you will study market sectors, demographics and understanding the needs and spending patterns of your market. Your resulting marketing plan will equip you for success! |
Unit Code: DH09
Unit Description: Franchise Management
Unit Duration: 25 weeks (1 day per week) – 9:00am to 4:45pm
| This unit researches franchise systems, both large and small – the successes, the opportunities and the pitfalls. You will determine a management system with clear guidelines for the management of a successful franchise system with room for growth. |
Unit Code: DH10
Unit Description: Business Planning
Unit Duration: 21 weeks (1-3 days per week) – 9:00am to 4:45pm
| Business planning is the key to success. Failed businesses are a direct result of a lack of planning. You will learn the elements of business planning, applying them to salon business. This unit prepares the foundations of your business, all other units link to your business plan. You will learn how to develop, monitor and amend your business plan. |
Indicative Course Fee:$27,500
Total Course Duration:72 weeks – excluding
college breaks and public holidays
